Oracle Server X6-2 User Manual

Troubleshooting Installation Issues
This section provides troubleshooting resources, a technical support worksheet, and information
about how to locate the system serial number.
Description Links
Review troubleshooting and diagnostic resources. “Resources for Troubleshooting and
Diagnostics” on page 129
Gather information and contact technical support. “Technical Support Information
Worksheet” on page 130
Locate the system serial number. “Locating the System Serial Number” on page 131
Resources for Troubleshooting and Diagnostics
For server-specific information about troubleshooting hardware faults, refer to
“Troubleshooting and Diagnostics” in Oracle Server X6-2 Service Manual.
You can access knowledge articles, white papers, and product updates from the My Oracle
Support web site at https://support.oracle.com.
The following table lists diagnostic and troubleshooting-related procedures and references that
can assist you with resolving server issues.
Description Reference Link
Diagnostic information for the x86 servers, including procedures
for performing runtime and firmware-based tests, using Oracle
ILOM, and running U-Boot and UEFI diagnostics tests to exercise
the system and isolate subtle and intermittent hardware-related
problems.
Oracle x86 Servers Diagnostics, Applications, and Utilities Guide
for Servers with Oracle ILOM 3.1 and Oracle ILOM 3.2.x at https:
//www.oracle.com/goto/x86admindiag/docs
Administrative information for the Oracle X6 series servers,
including information about how to use the Oracle ILOM system
event log (SEL) to identify a problem's possible source.
Oracle X6 Series Servers Administration Guide at https://www.
oracle.com/goto/x86admindiag/docs
Information about troubleshooting front and rear panel status
indicators.
“Troubleshooting and Diagnostics” in Oracle Server X6-2 Service
Manual
Troubleshooting Installation Issues 129

Oracle Server X6-2 Specifications

General

Brand	Oracle
Model	Server X6-2
Category	Server
Language	English