Oracle Server X6-2 User Manual

Technical Support Information Worksheet
Description Reference Link
Information about how to manage server hardware faults using the
Oracle ILOM Fault Management Shell.
“Managing Server Hardware Faults Through the Oracle ILOM Fault
Management Shell” in Oracle Server X6-2 Service Manual
Technical Support Information Worksheet
If the troubleshooting information fails to solve your problem, use the following table to collect
information that you might need to communicate to Oracle Service personnel.
System Configuration Information Needed Your Information
Service contract number
System model
Operating system
System serial number (For instructions for locating this number, see
“Locating the System Serial Number” on page 131.)
Peripherals attached to the system
Email address and phone number for you and a secondary contact
Street address where the system is located
Superuser password
Summary of the problem and the work being done when the
problem occurred
IP address
Server name (system host name)
Network or Internet domain name
Proxy server configuration
Related Information
■
“About System Components” in Oracle Server X6-2 Service Manual
■
Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers With Oracle
ILOM 3.2.x at: https://www.oracle.com/goto/x86admindiag/docs
130 Oracle Server X6-2 Installation Guide • July 2020

Oracle Server X6-2 Specifications

General

Brand	Oracle
Model	Server X6-2
Category	Server
Language	English