Palm m100 Series User Manual

Appendix B Frequently Asked Questions
180
I tried to do a local HotSync
operation, but it did not
complete successfully.
(continued)
On a Mac computer, try each step in turn:
■
Make sure HotSync Manager is enabled on the HotSync
Controls tab in the HotSync Software Setup window.
■
If you are using the optional serial cradle/cable, make sure
you selected Local on the Serial Port Settings tab in the
HotSync software settings window, and that the Local Setup
port matches the port where your cradle/cable is connected.
■
If you are using the optional serial cradle/cable, try a lower
Speed setting on the Serial Port Settings tab.
■
If you are using the optional serial cradle/cable, make sure
you aren’t running a program, such as America Online, fax
or telephony software, or AppleTalk networking that uses
the serial port you selected in the Serial Port Settings tab.
I tried to do a modem HotSync
operation, but it did not
complete successfully.
Check the following on your computer:
■
Make sure your computer is turned on and that it does not
shut down automatically as part of an energy-saving
feature.
■
Make sure the modem connected to your computer is
turned on and is connected to the outgoing phone line.
■
Make sure the modem you are using with your handheld
has an on-off switch. Your handheld cannot “wake up” a
modem that has an auto-off feature.
■
Make sure the modem is connected properly to your
computer and is connected to the incoming phone line.
On a Windows computer, check the following:
■
Make sure Modem is checked in the HotSync Manager
menu.
■
Confirm that the Setup String in the Setup dialog box
configures your modem correctly. You may need to select a
different Modem Type or enter a custom Setup String. Most
modems have a Setup String that causes them to send initial
connection sounds to a speaker. You can use these sounds to
check the modem connection.
■
Confirm that the Speed setting in the Setup dialog box
works for your modem. If you have problems using the As
Fast As Possible option or a specific speed, try using a
slower speed.

Palm m100 Series Specifications

General

Brand	Palm
Model	m100 Series
Category	Handhelds
Language	English