Palm m100 Series User Manual

Appendix B Frequently Asked Questions
184
Password problems
Recharging problems
Problem Solution
I forgot the password, and my
handheld is not locked.
■
First, use the password hint to try and remember the
password. If this does not help, or if you do not have a
password hint, you can use Security to delete the password,
but your handheld deletes all entries marked as private.
However, if you perform a HotSync operation
before
you
delete the password: the HotSync process backs up all
entries, whether or not they are marked private. Then, you
can follow these steps to restore your private entries:
1.
Use the Palm Desktop software and the cradle/cable or
infrared communication to synchronize your data.
2.
Tap Forgotten Password in Security to remove the password
and delete all private records.
3.
Perform a HotSync operation to synchronize your data and
restore the private records by transferring them from your
computer to your
handheld.
I forgot the password and my
handheld is locked.
■
First, use the password hint to try and remember the
password. If this does not help, or if you do not have a
password hint, you must perform a hard reset to continue
using your handheld. See “Performing a hard reset” in
Appendix A for more information.
Problem Solution
When I place my handheld the
battery gauge does not indicate
recharging.
■
Confirm that the handheld is well seated in the cradle.
■
Confirm that the recharger cable is properly connected to
the back of the USB connector that plugs into your
computer.
■
Confirm that your recharger is plugged into an AC outlet
that has power.
TIP
Turn off your handheld to minimize recharging time.

Palm m100 Series Specifications

General

Brand	Palm
Model	m100 Series
Category	Handhelds
Language	English