Panasonic KX-TDA100

2.10 [3] Group
PC Programming Manual 507
2.10.15 [3-5-2] Incoming Call Distribution Group—Queuing Time
Table
A Queuing Time Table can contain up to 16 sequences which control how calls waiting in a queue are
handled. A maximum of 64 (with the KX-TDA30/KX-TDA100/KX-TDA200) or 128 (with the KX-
TDA600) Queuing Time Tables can be programmed.
Queuing Sequence—Sequence 01–16
Specifies the command activated by the corresponding sequence.
Value Range
None: Redirects the call to the next sequence
Overflow: Redirects the call to the overflow destination when there is no answer
Disconnect: Disconnects the line
Sequence 01–16: Redirects the call to a different sequence
Wait 5 × n (n=1–16) s: If preceded by an OGM, plays the Music on Hold for the specified period of
time; if not preceded by an OGM, sends a ringback tone for the specified period of time.
KX-TDA30:
OGM 01–32: Sends a certain OGM
KX-TDA100/KX-TDA200/KX-TDA600:
OGM 01–64: Sends a certain OGM
Maintenance Console Location
2.10.15 [3-5-2] Incoming Call Distribution Group—Queuing Time Table
Programming Manual References
None
Feature Guide References
1.2.2.4 Queuing Feature
1.2.2.6 Overflow Feature
1.13.4 Music on Hold
1.17.5 Outgoing Message (OGM)