Pentair FOLEO 5800 XTR - Page 95

Installer Manual Foleo - Troubleshooting
Ref. MKT-IM-038 / C - 15.11.2019 95 / 112
Error screen
display
Cause Reset and recovery
Optical Sensor
Undesired change
detected in the
optical sensor
An undesired optical
sensor state change
occurred.
Non-critical error. Extra optical sensor pulse detected.
Press the Regeneration button to advance motor to
clear error.
Flow meter error
Continuous Flow
The flow meter has
reported continuous
flow for more than
8 hours.
Error will cleared when flow to meter rise above
0.5 GPM or 1 Lpm. If continuous flow is expected, turn
plumbing leak detection off in Master Settings. If not,
check for piping leaks.
Over current
Motor over current
detected
Motor drew too much
current.
Attempt to perform a manual regeneration. If error
continues, call your supplier.
Flow meter error
No flow detected
No flow has been
detected for 7 days.
Error will cleared when a flow pulse is detected. Check
to ensure meter cable is properly installed and meter
spins freely. Clear meter of debris if necessary. If error
continues, call your supplier.
No regeneration
for 100 days
The valve has not
regenerated in more
than 100 days.
Initiate a regeneration see “Manual regeneration”,
page 70. Chack for prgramming and meter/meter
cable.
Service Interval
Service Interval
controller has expired.
Proceed with maintenance. To clean the alarm display
once maintenance is done, from within Master
Settings, navigate to the Assistance/Mainten. Interval
screen and set a new Service Interval time.
Memory
Corruption Error
Internal memory
inconsistent or
corrupted.
1. Cycle power to XTR controller.
2. Drain supercap and cycle power to XTR controller
performing a factory reset, see 5.6. Resetting the
controller, page 65.
3. If error continues, call your supplier.
Motor Stall
Motor Run-On
No changes
detected in the
optical sensor for
6 seconds
No state changes in
the optical sensor are
detected for
six seconds.
Unplug the unit and plug back in. Allow the control to
attempt to find position again.
Verify the optical sensor is in place with the wires
connected to the circuit board. Verify the motor and
drive train components are in good condition and
assembled properly. Check the valve and verify that the
piston travels freely. Replace/reassemble the various
components as necessary.
Plug the unit back in and observe its behaviour. If the
error reoccurs, unplug the unit, put it into bypass and
contact technical support.