Installer Manual Foleo - Troubleshooting
Ref. MKT-IM-038 / C - 15.11.2019 97 / 112
9.3. System
Issue Cause Reset and recovery
Water softener
fails to regenerate
automatically.
Cord plugged into intermittent or
switched off power source.
Connect to constant power source.
Disconnected/faulty meter cable. Reconnect/replace cable.
Defective power cord. Replace cord.
Defective controller, meter or sensor. Replace or repair.
Bad programming. Program correctly.
Regeneration at
wrong time.
Controller improperly set, due to
power failure.
Update time of day and day of week
programming.
Hard water
leakage after
regeneration.
Improper regeneration.
Control brine dosage setting and
repeat regeneration.
External bypass valve leaking. Repair/replace bypass.
O-ring around riser pipe damaged. Replace o-ring.
Incorrect controller settings.
Check that controller setting match
with your actual softener model.
System
regenerate always
with 100% salt
setting (possible
variable refill
malfunction).
Meter blocked. Clean or change meter.
Meter cable defective. Change meter cable.
Incorrect controller settings.
Check that controller setting match
with your actual softener model.
Water consumption depleted unit
capacity.
Reset and recovery. Check water
consumption in diagnostic mode. If
registered water consumption match
with unit capacity, this is then a normal
behaviour. If not, contact your supplier,
No conditioned
water after
regeneration.
No brine in brine tank. Add brine to brine tank.
Injector plugged. Clean injector and screen.
No water flow
display on
controller while
water is currently
being used.
Bypass valve in bypass.
Shift bypass valve to non-bypass
position.
Meter probe disconnected or not fully
connected to meter housing.
Fully insert probe into meter housing.
Restricted meter turbine rotation due
to foreign matter in meter.
Remove meter housing, free up
turbine and flush with clean water.
Turbine should spin freely. If not,
replace meter.
To Next Page
Loading...
