Setting the low funds warning for printing postage
Set the low funds warning to warn you when your available funds for printing postage reaches a
certain amount. Use this warning as a reminder to add more postage to your device.
1. Tap Envelope Printing on the Home screen.
2. Tap Postage Balance.
3. Tap Refill Settings.
4. Tap Low postage threshold.
5. Tap back on the keypad to remove the existing amount.
6. Enter the new amount.
7. Tap Apply.
8. Tap back to return to the Envelope Printing app.
Viewing the postage refill history
You can view a report showing all your past postage refills.
1. Tap Print Refill Receipt.
2. Tap the Refill History report in the Envelope Printing Reports section.
3. Tap on a postage refill to open a refill receipt.
Important: At this time, you can only view the report.
Getting an Australia Post refund for damaged or
incorrectly printed mail in Envelope Printing
Once you print an impression, your device deducts the postage amount from the postage funds. This
happens even if the printing is illegible. Therefore, it is important to:
l
Ensure you select the correct value before printing postage.
l
Ensure that the ink level does not get too low. Recommended: Always have a spare ink
cartridge available.
For up-to-date refund guidelines, refer to the Australia Post website.
To request a refund via Australia Post you should:
l
Collect all envelopes, wrappers and labels affected.
l
Envelopes and wrappers must be presented intact (although the contents may be removed).
5 • Postage Funding
Pitney Bowes User Guide November 2021 50
To Next Page
Loading...
