4
Fixing the Printer System ________________________________________________ 93
The XPS Card Printer Driver _____________________________________________ 93
ID Software____________________________________________________________ 93
Using the Printer Plug-in_________________________________________________ 94
Other Components of the System_______________________________________ 94
Installation Troubleshooting ________________________________________________ 94
USB Installation Troubleshooting_________________________________________ 95
Network Installation Troubleshooting ____________________________________ 97
Driver Problems____________________________________________________________ 97
The driver does not detect the network-connected printer _______________ 98
The driver does not detect the USB-connected printer ___________________ 99
Unexpected messages appear_________________________________________ 99
The driver status or Windows print queue does not
provide expected data ______________________________________________ 100
Card Appearance ______________________________________________________ 101
Something did not print ______________________________________________ 101
Printing includes unexpected data ___________________________________ 102
The color printing has flaws ___________________________________________ 102
The printing is too light________________________________________________ 104
The printing in too dark_______________________________________________ 104
The monochrome printing has flaws___________________________________ 105
Magnetic Stripe _________________________________________________________ 105
For Managers Only ______________________________________________________ 106
Chapter 11: Supplies and Parts __________________________________________________ 109
Print Ribbon ____________________________________________________________ 109
Color Print Ribbon____________________________________________________ 109
Monochrome Print Ribbon____________________________________________ 110
Print Ribbon Storage Guidelines_______________________________________ 110
Cards___________________________________________________________________ 111
Card Size____________________________________________________________ 111
Card Material _______________________________________________________ 111
Pre-Punched Cards _________________________________________________ 112
New Cards for Color Printing__________________________________________ 112
Adhesive Backed Cards______________________________________________ 112
Card Quality Guidelines _________________________________________________ 112
Card Surface ________________________________________________________ 112
Card Handling_______________________________________________________ 113
Card Storage________________________________________________________ 113
Replacement Parts ______________________________________________________ 113
Printhead Cartridge__________________________________________________ 113
Print Ribbon Cartridge________________________________________________ 114
Cleaning Supplies____________________________________________________ 114
Cleaning Roller Spindle ______________________________________________ 114
Large Output Hopper Option ________________________________________ 114
Lock Option _________________________________________________________ 114