Polycom SoundPoint IP 335 User Manual

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4
Troubleshooting Your
SoundPoint IP 335 Phone
This chapter contains general troubleshooting information to help you solve
any problems you might encounter when you use your SoundPoint IP 335
phone. The table in this chapter list possible trouble symptoms, the likely
causes of these problems, and the recommended corrective actions to take.
• Power and Startup
• Controls
• Access to Screens and Systems
• Calling
• Displays
• Audio
To obtain more detailed troubleshooting information, you can access certain
menus on your phone that test your phone hardware. For more information,
see Testing Phone Hardware on page 4-7.
If you require additional assistance, contact your system administrator.

Polycom SoundPoint IP 335 Specifications

Operating Environment

operating temperature	0 to 40°C
operating relative humidity	5% to 95%, non-condensing
storage temperature	-40 to +70°C

Power

power over ethernet	IEEE 802.3af Class2
external AC adapter voltage	24V DC
external AC adapter current	500mA

Weight and Dimensions

phone weight	0.625 kg
unit box dimensions	25 cm x 10.5 cm x 29.5 cm
unit box weight	1.49 kg
size	17 cm x 14.5 cm x 17.5 cm