User Guide for the Polycom SoundStation IP 6000 Phone
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Handling Multiple Call Appearances
Your system administrator can set up your phone to have one or more call
appearances. If your phone is set up to have multiple call appearances, your
phone screen can display information for multiple calls, and you can handle
active and held calls at the same time. Your phone can handle a maximum of
eight different calls, or eight appearances at one time.
If two are more calls are taking place, the phone displays a counter at the top
right of the display. For example, in the following figure, “1/3” indicates that
the call to James Lee is the first one out of a total of three.
To display the other two calls on hold, use the scroll keys.
Using Buddy Lists
A buddy list is a list of users/devices whose status—or presence—you can
monitor. Your contacts update their presence setting, such as Be right back,
Out to lunch, or Busy, and you can view their status in real time from your
phone’s Buddy Status screen. If you like, you can block others from
monitoring your status.
Updating Presence Settings
Your presence setting indicates your status (either online, busy, be right back,
away, out to lunch, offline, or do not disturb). Update your presence setting so
that other users can monitor your status from their phones.
Note
Monitoring the status of contacts in a buddy list is an optional feature that your
system administrator enables, and your system may not support it.
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