Using Telephony Applications
May, 2011 | 1725-36720-001_RevA 37
To perform a consultative Transfer:
1 While in an active call or with a call on hold highlighted in the Session Manager, press the
Features soft key and select Transfer.
2 Dial the number of the target party. If the Autocomplete feature matches the number you are
dialing to a stored number, select the matching number and press Start to place the call. For more
information about the Autocomplete feature, see Using the Dialer.
3 When the target party answers, explain that you are going to transfer the call.
4 Press the Features soft key and select Transfer to complete the transfer.
You are returned to the Home screen or, if other calls are active, to the Session Manager.
To perform an attended transfer:
1 While in an active call, press the Features soft key and select Conference.
2 Dial the number of the target party. If the Autocomplete feature matches the number you are
dialing to a stored number, select the matching number and press Start or OK to place the call.
For more information about the Autocomplete feature, see Using the Dialer.
3 When the target party answers, explain that you are going to transfer the call.
4 Press the Features soft key and select Conference to complete the transfer.
You are returned to the Home screen or, if other calls are active, to the Session Manager.
5 To exit the call, ensure the conference cell is highlighted (light blue) and press End.
After exiting, you are returned to the Home screen or, if other calls are active, to the Session
Manager.
Note that if you press the End key while a conference participant’s cell is selected, you will
end that participant’s connection to the conference call.
Setting up Conference Calls
You can set up a conference call so that several parties can converse at once. Although three parties is
the default — you and two other parties — the system administrator can increase the maximum
number of participants. If you want to increase the maximum number of participants you can connect
by conference, see your system administrator.
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