Precor Experience Series User Manual

Verify that the console is operating correctly
1. On LED consoles (P10, P30, P30i and P31) make sure the console powers up and is
working correctly, perform the following verification tests:
a. If the console does not power up, make sure the Data COMM cable is properly
connected at the console and LPCA
1
and in good condition.
b. Run the console Display, and Keypad diagnostic tests (see "Hardware Validation
Diagnostics Tests Menu (51765761)" on page27). Resolve any failures.
2. On Touchscreen consoles (P62, P80, and P82) make sure the console powers up and
is working correctly, perform the following verification tests:
a. Ifthe console does not power up, make sure the external AC
2
/DC
3
power
adapter is plugged in and connected to the console. Also make sure the AC/DC
adapter brick is in good condition.
b. Run the following console System Tests (see System Tests):
l Touchscreen Test
l Touchscreen Calibration
l Backlight Test
l RGB Test
l Numeric Backlight Test
l Numeric Display Test
Note:Keep in mind that if a key on the console keypad does not function, the LPCA
will not receive a user initiated request for action. For failed console key problems, the
machine failure is not caused by a problem with the LPCA or the machine base, In
these types of console failures, no error codes will be triggered and logged.
Review the Error Log or CPA Event Log for any active error codes
Always review the Error Log or CPA Event Log when troubleshooting an issue. The error logs
will contain any triggered error code events and related information. You can then refer to the
Error Code Troubleshooting Guide for information to help resolve the issue. Also, when calling
Precor customer service for assistance, refer to the Error Log or CPA Event Log for additional
information to help the representative resolve the issue.
Refer to Error Code Troubleshooting Guide the for error code descriptions and repair inform-
ation.
1
Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is
the motor controller unit (MCU), and on self-powered units, it is the main board in the lower
section.
2
Alternating Current: electric current which periodically reverses direction between positive
and negative polarity.
3
Direct Current: electrical current that only flows in one direction.
Contact Precor Customer Support at support@precor.com or 800.786.8404 with
any questions.
Page 206
7 Troubleshooting
Basic Steps

Precor Experience Series Specifications

General

Brand	Precor
Model	Experience Series
Category	Fitness Equipment
Language	English