quadient IN-360 Series - How to Test the Connection to Online Services

Testing the Connection to Online Services
You may test the connection to the Online Services server via the commands in the Online
Services menu:
• Ping server
Establishes a connection and checks whether the server answers to a 'ping' command.
This test:
- Validates connection parameters (see Connection Settings on page 146).
- Indicates that the server can be contacted.
• Test server
Establishes a connection and tests the communication dialogue with the server.This
test indicates that transactions can be held normally.
Test server is a bandwidth test and should only be undertaken after
a request from Customer Service.
How to Test the Connection to Online Services
To ping the server
1. As a user:
Press and select the path: Online Services Ping server
2. Or, as supervisor (see How to Log in as Supervisor on page 122):
Press and select the path: Online Services Ping server
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Online Services