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For example, the IP address of PTZ is 192.168.5.163. Please also set the IP address of mini-edge to
192.168.5.X ( (2~254) except163 Outside), confirm on mini XPOSE whether the Visca port number
in the PTZ settings is the corresponding port number, for example, the Visca port number of the
PTZ of RGBlink is 1259.
5. mini-edge USB 3.0 RECORD cannot recognize U disk.
A:Please format the U disk (exFAT).
6. mini-edge USB 3.0 WEBCAM cannot be recognized/recognized without picture(black
picture).
A: Please confirm whether the computer configuration meets the following conditions, if not,
please select one of the following methods 6.1)-6.5) for testing:
Windows:
CPU:i5 and above
Memory:8 GB or more
Operating System: Windows 10 64 bit processor or above
Graphics: Support Direct X9 128M or above (open AERO effect)
Hard disk space: Above 16G (primary partitions, NTFS format)
Connector: USB 3.0 or type c
Others: do not run multiple video capture or editing software simultaneously
MAC:
CPU:i5 and above
Connector: USB 3.0 or type c
Operating System: macOS 11.0 Big Sur or later macOS 10.15 Catalina