Service Call Conditions
SM Appendix 3-61 D062/D063/D065/D066
Appendix:
Service Call
Conditions
Initialize HDD with SP5832-1
Note: After installation, a new HDD should be
formatted with SP5832-1
9
Power Loss During
Data Conversion
Data conversion stopped before NVRAM/HDD
data was converted.
Format HDD with SP5832-1
10
Data Read Command
Error
More than two illegal DMAC communications
were returned.
HDD defective
Format HDD with SP5832-1
Replace HDD
HDD startup error at power on
860 B
HDD is connected but a driver
error is detected.
The driver does not respond
with the status of the HDD
within 30 s.
HDD is not initialized
Level data is corrupted
HDD is defective
HDD Error 2: HDD Startup GW
The hard disks were detected at power on, but the disks were not detected
within 30s after recovery from the energy conservation mode.
861 B
Cable between the hard disks and controller board disconnected or
loose
Hard disk power connector loose
One of the hard disks is defective
Controller defective
Bad sector overflow
862 D
There more 100 bad sectors in
image storage area of the HDD.
HDD defective
Format HDD with SP4911-2
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