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If trouble occurs, fi nd the same phenomenon and message in the following tables and deal with it
before contacting your service representative.
If the problem still persists, then contact your service representative.
Phenomenon Check Point Solution
The machine does not start
when the power switch is turned
on.
Is the power cord unplugged
from the outlet or inlet of the
machine?
Plug in the power cord properly
(outlet/inlet of the machine).
The drum cannot be pulled out. Does the LED of the drum
removable button light up?
Press the drum removable
button.
There is no printing on the
ejected paper.
Is the document set correctly?
(printing face down?)
Set the document with printing
face down.
When you use the Automatic
Document Feeder (ADF), set
the document with printing face
up.
Is the roll master set properly?
(obverse side up?)
Set the roll master properly.
Is the print paper winding on the
drum?
Remove the paper on the drum.
Paper is winding on the drum. Is there all black part on the
upper part of the document?
If there is all black part on the
upper part of the document, the
paper is not easily ejected.
Set the document upside down
and perform master making
again.
Some part of printing is missing. Is the exposure glass clean? Clean the exposure glass with a
dry soft cloth.
Is the surface of the drum
clean?
Pull out the drum and remove
foreign material on the drum
surface if any.
If foreign material is between
the drum and master, peel off
the master to remove it. Then,
set the drum and perform
master making again.
Is paper size set? Set paper size.
The machine cannot enter in
Energy Save Mode.
Is the exposure glass cover
opened?
Close the exposure glass cover.
Fine Start does not function. Is “OUT OF BATTERY”
displayed?
Contact our dealer for replacing
the battery.
If Trouble Occurs
If Trouble Occurs
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