Message Cause Solution and reference
"Could not restore the
firmware because the
required data does not
exist."
The firmware from
Application Site has not
been updated.
The firmware cannot be recovered.
"JavaTM Platform has not
been started. Install the
application after JavaTM
Platform has been started
from Web Image
Monitor."
JavaVM is not running. Log in to Web Image Monitor in the
administrator mode, and enable "JavaTM
Platform" in [Device Management]
[Configuration] [Extended Feature Settings].
"The specified page
cannot be found."
An error has occurred in
Application Site.
See the server maintenance information in
[Information].
"There is insufficient
space to store internally,
delete any unnecessary
applications."
The remaining free
space on the hard disk
is insufficient.
Delete applications that are not necessary.
9. Troubleshooting
296
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