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Ricoh IM C5510A - Page 233

Ricoh IM C5510A
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When Messages Appear
231
8
Message
Condition
Solution and reference
"Network
communication has
failed. POP/IMAP
server
authentication error
has occurred.
Please check email
account and
password."
[15-12]
A login attempt to
the POP3 (IMAP4)
server failed.
Check the [POP before SMTP] setting on
[Settings] [System Settings] [Send
(Email/Folder)] [Email] and the [Fax
Email Account] setting on [Settings]
[Fax Settings] [Detailed Initial
Settings].
"Network
communication has
failed. POP/IMAP
server is not
registered. Please
check settings."
[15-01]
The POP3 (IMAP4)
server address is
not registered.
Specify the setting in [Settings]
[System Settings] [Send
(Email/Folder)] [Email]
[POP3/IMAP4 Settings].
"Network
communication has
failed. S/MIME
certificate error has
occurred. Please
check the
certificate of both
destination and this
machine."
[14-21]
A user certificate
(destination
certificate) is not
registered or has
expired.
Install the correct user certificate.
See Encrypting Network
Communication, User Guide (HTML).
A device certificate
(destination
certificate) is not
registered or has
expired.
Install the correct device certificate.
See Encrypting Network
Communication, User Guide (HTML).
"Network
communication has
failed. SIP digest
authentication
failed. Please check
the SIP digest
authentication user
name and
password."
[13-24]
The authentication
password on the
SIP server and the
password
registered on the
machine do not
match.
Check that the password registered on the
SIP server and "Password" in SIP Digest
Authentication under [Settings] [Fax
Settings] [Detailed Initial Settings]
[IP-Fax Settings] [SIP Settings] match.
See "Sending Documents by IP-Fax", User
Guide (HTML).

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