Ricoh IM C5510A - Page 269

When Messages Appear
267
8
Message
Cause
Solution and reference
The IP address of
the machine could
not be resolved
from the host
name.
Check that the host name of the machine
is configured in Network Connection Tool
that is installed with the TWAIN driver.
See "Installing the TWAIN Driver", User
Guide (HTML).
The IPv6 address
could not be
obtained when only
IPv6 is enabled on
the machine.
Log in to Web Image Monitor in the
administrator mode, and select [Active] in
[IPv4] "LLMNR" under [Device
Management] [Configuration]
"Network".
"Scanner is not
available on the
specified device."
The TWAIN scanner
function is disabled
on the machine.
The TWAIN scanner function cannot be
used.
"Scanner is not
ready. Check the
scanner and the
options."
The ADF is open.
Close the ADF.
"Scanning has been
aborted because
memory in
Mainframe became
full."
The amount of
available space on
the internal storage
of the machine is
insufficient when
scanning is
performed with the
[Read-ahead] check
box selected in the
TWAIN driver.
• Clear the [Read-ahead] check box in
the TWAIN driver.
• Erase documents that are no longer
needed from the machine.
"The device's
authentication
service cannot be
performed."
Authentication
cannot be
performed because
the authentication
service is starting
up or busy.
• When User Code or Basic
authentication is specified, wait a
while until processing the machine
address is completed.
• When Windows or LDAP
authentication is specified, wait a
while until the server becomes ready
for processing. If authentication is
not possible even after waiting for a
while, consult your administrator.
The network is
busy.
Wait a while.