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Ricoh IM C5510A - Page 272

Ricoh IM C5510A
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8. Troubleshooting
270
8
Message
Cause
Solution and reference
PDF encryption level: 128-bit AES,
256-bit AES
"Firmware update
will start.
Press [OK].
It will start
automatically after
30 seconds"
A firmware update
is available, and the
machine is about to
perform an update.
It is recommended to apply the update,
but you can stop the updating process by
pressing [Stop] within 30 seconds after
the message is displayed.
Do not turn off the power of the machine
while the updating process is in progress.
"Internal cooling
fan is active."
The fan installed in
the vent for cooling
the interior of the
machine became
active after a large
number of pages
has been printed.
You may hear a rotating noise while the
fan is active, but you can continue using
the machine as usual.
"Notice: Call
Service Failed"
Service call has
failed.
Try again later.
"Notice: Supply
Order Failed"
Ordering supplies
has failed.
Try again later.
"Output Tray is full.
Remove paper."
The output tray is
full.
Remove the paper from the output tray.
When the finisher shift tray or internal
multi-fold unit is specified as the output
destination, press [Stop] to pause printing
and then remove the output paper to
prevent paper from falling off the tray.
"Printing Stop Due
to Low Voltage"
"Printing has
stopped due to low
voltage at the
power supply from
the wall outlet. Turn
the main power
switch off then on.
Refer to the manual
for details."
Power supply
voltage is low.
Turn off the power of the machine, wait
for 10 seconds or more after confirming
that the main power indicator is turned
off, and then turn on the power.
page19Turning On and Off the Power
Avoid taking the following actions.
Using any power supply voltage or
frequencies other than those that
match the specifications shown
Using multi-socket adaptors or
extension cords
See "Installation Requirements After
Moving the Machine", User Guide (HTML).

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