Problem Cause Solution
The address book cannot be
changed from the display
panel.
The address book cannot be
changed while it is being
backed up using a web
browser or other tools on a
networked computer.
• Wait until the address book
backup is complete, and then try
to change the address book
again.
• If an SC997 error occurs, press
[Exit].
By using a web browser on
a networked computer, you
cannot print documents
stored in Document Server.
(You are using Web Image
Monitor, which is installed
on the machine.)
When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.
• For details about specifying print
volume limits, see "Managing
Print Volume per User", Security.
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server". For details
about displaying Web Image
Monitor, see "Using a Web
Browser", Settings. For details
about using Web Image Monitor,
see Web Image Monitor Help.
The function does not run or
cannot be used.
If you cannot carry out your
job, it may be that the
machine is being used by
another function.
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting.
The function does not run or
cannot be used.
The function cannot be
performed while the address
book is being backed up
from a web browser or other
tools on a networked
computer.
Wait a while. When the address book
backup is complete, the function will
be performed.
When You Have Problems Operating the Machine
211
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