Message Cause Solution
"XXX cannot be YYY
because there is a problem
with the device certificate
used for the S/MIME
signature. Check the device
certificate."
(XXX and YYY indicate the
user action.)
There is no device certificate
(S/MIME), or the certificate
is invalid.
For details about the device certificate
(S/MIME), see "Protecting
Communication Paths via a Device
Certificate", Security.
"XXX cannot be YYY
because the Digital
Signature's device certificate
is not currently valid."
(XXX and YYY indicate the
user action.)
The device certificate (PDF
with digital signature or
PDF/A with digital
signature) has expired.
A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see "Configuring
PDFs with Electronic Signatures",
Security.
"XXX cannot be YYY
because there is a problem
with the Digital Signature's
device certificate. Check the
device certificate."
(XXX and YYY indicate the
user action.)
There is no device certificate
(PDF with digital signature
or PDF/A with digital
signature), or the certificate
is invalid.
A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see "Configuring
PDFs with Electronic Signatures",
Security.
When problems occur while logging in
Message Cause Solution
"Authentication has failed." The entered login user name
or login password is not
correct.
For details about the correct login user
name and login password, see "Basic
Authentication", Security.
"Authentication has failed." The machine cannot
perform authentication.
For details about authentication, see
"Configuring User Authentication",
Security.
When Other Messages Appear
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