Ricoh M C240FW - Page 155

Troubleshoot a problem 155
Action
Yes
No
Step 1
1 Load the tray with the correct paper type.
2 Print the document.
Do ghost images appear on prints?
Go to step 2.
The problem is
solved.
Step 2
1 Depending on your operating system, specify the paper type from the
Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control panel. Navigate
to Settings > Paper > Tray Configuration > Paper Size/Type.
2 Print the document.
Do ghost images appear on prints?
Go to step 3.
The problem is
solved.
Step 3
1 Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust.
2 Print the document.
Do ghost images appear on prints?
Go to step 4.
The problem is
solved.
Step 4
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridges.
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Do ghost images appear on prints?
Contact customer
support.
The problem is
solved.