Ricoh M C240FW - Print Jobs Do Not Print

Troubleshoot a problem 181
Action
Yes
No
1 Using the Print Quality Test Pages, measure the
distance between the repeating defects on the
affected color page.
2 Check if the repeating defects match any of the
following measurements:
Print cartridges
• 25.70 mm (1.01 in.)
• 35.30 mm (1.39 in.)
• 75.6 mm (2.98 in.)
• 26.7 mm (1.05 in.)
Fuser
• 56.5 mm (2.22 in.)
Transfer module
• 25.10 mm (0.99 in.)
• 59.70 mm (2.35 in.)
• 28.30 mm (1.11 in.)
• 65 mm (2.56 in.)
• 44 mm (1.73 in.)
Do the repeating defects match any of the
measurements?
Take note of the distance, and
then contact customer support.
Take note of the distance,
and then contact customer
support.
Print jobs do not print
Action
Yes
No
Step 1
1 From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
2 Print the document.
Is the document printed?
The problem is solved.
Go to step 2.