Ricoh M C240FW - Paper Feed Problems; Envelope Seals When Printing

Troubleshoot a problem 203
Paper feed problems
Envelope seals when printing
Action
Yes
No
Step 1
1 Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
2 Send the print job.
Does the envelope seal when printing?
Go to step 2.
The problem is
solved.
Step 2
1 Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
2 Send the print job.
Does the envelope seal when printing?
Contact customer
support.
The problem is
solved.