Ricoh M C240FW - Collated Printing Does Not Work

Troubleshoot a problem 204
Collated printing does not work
Action
Yes
No
Step 1
1 From the control panel, navigate to:
Settings > Print > Layout > Collate
2 Touch On [1,2,1,2,1,2].
3 Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
1 From the document that you are trying to print, open the Print dialog,
and then select Collate.
2 Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
1 Reduce the number of pages to print.
2 Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact customer
support.