Ricoh M C240FW - Jammed Pages Are Not Reprinted; E-Mailing Problems; Disabling the SMTP Server Not Set Up Error Message; Cannot Send E-Mails

Troubleshoot a problem 206
Jammed pages are not reprinted
Action
Yes
No
1 From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
2 In the Jam Recovery menu, select On or Auto.
3 Print the document.
Are the jammed pages reprinted?
The problem is solved.
Contact customer support.
E-mailing problems
Disabling the “SMTP server not set up” error message
From the home screen, touch > Settings > E-mail > E-mail Setup > Disable “SMTP Server not set up”
error > On.
To prevent the error from happening again, do one or more of the following:
• Update the firmware. For more information, see Updating firmware.
• Configure the e-mail SMTP settings. For more information, see Configuring the e-mail SMTP settings.
Cannot send e-mails
Action
Yes
No
Step 1
Make sure that the e-mail SMTP settings are configured correctly. For more information,
see Configuring the e-mail SMTP settings.
Can you send an e-mail?
The problem
is solved.
Go to step 2.
Step 2
Make sure that you are using the correct password. Depending on your e-mail service
provider, use your account password, app password, or authentication password. For
more information, see Configuring the e-mail SMTP settings.
Can you send an e-mail?
The problem
is solved.
Go to step 3.