Troubleshoot a problem 188
The printer is not responding
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately rated
and properly grounded electrical outlet that is near the product
and easily accessible.
Is the printer responding?
Check if the electrical outlet is turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
reset the breaker.
Check if the printer is on.
Is the printer on?
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
to wake the printer.
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
correct ports.
Turn off the printer, install the hardware options, and then turn on the
printer.
For more information, see the documentation that came with the
option.
Is the printer responding?