Troubleshoot a problem 187
If you are printing from the Internet, then the printer may be reading the
multiple job titles as duplicates.
For Windows users
1 Open the Printing Preferences dialog.
2 From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
3 Enter a PIN, and then save the changes.
4 Send the print job.
For Macintosh users
1 Save and name each job differently.
2 Send the job individually.
Are the documents printed?
1 Delete some held jobs to free up printer memory.
2 Print the documents.
Are the documents printed?
support.