Troubleshoot a problem 189
Install the correct print driver.
Is the printer responding?
Turn off the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
support.
Unable to read flash drive
Check if the printer is not busy
processing another print, copy, scan,
or fax job.
Is the printer ready?
Wait for the printer to finish processing
the other job.
Check if the flash drive is supported.
For more information, see Supported
flash drives and file types.
Is the flash drive supported?
Insert a supported flash drive.
Remove, and then insert the flash
drive.
Does the printer recognize the flash
drive?
Contact customer support.