Ricoh M C240FW - Page 182

Troubleshoot a problem 182
Action
Yes
No
Step 2
1 Check if the printer is on.
2 Resolve any error messages that appear on the display.
3 Print the document.
Is the document printed?
The problem is solved.
Go to step 3.
Step 3
1 Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
2 Print the document.
Is the document printed?
The problem is solved.
Go to step 4.
Step 4
1 Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
2 Print the document.
Is the document printed?
The problem is solved.
Go to step 5.
Step 5
1 Remove, and then reinstall the print driver.
2 Print the document.
Is the document printed?
The problem is solved.
Contact customer
support.