Ricoh M C240FW - Page 162

Troubleshoot a problem 162
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings
> Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate
through the settings.
Action
Yes
No
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridge of the missing
color.
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Are some colors missing on prints?
Contact customer support.
The problem is solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings
> Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate
through the settings.