Ricoh M C240FW - Page 165

Troubleshoot a problem 165
Action
Yes
No
Step 1
1 Adjust the guides in the tray to the correct position for
the paper loaded.
2 Print the document.
Is the paper curled?
Go to step 2.
The problem is solved.
Step 2
1 Depending on your operating system, specify the paper
type from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper
loaded.
• You can also change the setting on the printer
control panel. Navigate to:
Settings > Paper > Tray Configuration > Paper
Size/Type
2 Print the document.
Is the paper curled?
Go to step 3.
The problem is solved.
Step 3
Print on the other side of the paper.
1 Remove paper, flip it over, and then reload paper.
2 Print the document.
Is the paper curled?
Go to step 4.
The problem is solved.
Step 4
1 Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity.
Store paper in its original wrapper until you are
ready to use it.
2 Print the document.
Is the paper curled?
Contact customer support.
The problem is solved.