Ricoh M C240FW - Page 173

Troubleshoot a problem 173
Action
Yes
No
Step 2
1 Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
2 Print the document.
Do dark lines appear on prints?
Go to step 3.
The problem is
solved.
Step 3
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridges.
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Do dark lines appear on prints?
Go to step 4.
The problem is
solved.
Step 4
1 Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
2 Print the document.
Do dark lines appear on prints?
Contact customer
support.
The problem is
solved.