An Error Message Appears
6
FAQ
134
menu. After the operations of the [INK RENEWAL] menu are nished, redo light choke cleaning or ink lling
from the start.
P. 69, "When Problems such as Dot Drop-out Are Not Fixed"
[CANCELED FOR PUMP PROTECTION]
The printer made an emergency stop because the following state has continued for 10 min-
utes or longer while light choke cleaning or the printer's initial ink lling was in progress.
The printer is left with an ink cartridge removed.
The printer is out of ink.
The operation cannot be continued. Switch o the sub power. After switching o the power, contact your
authorized Roland DG Corp. dealer.
[AVOIDING DRY-UP TURN POWER OFF]
The print heads were forced to the home position to prevent them from drying out.
Operation cannot be continued. Switch the sub power o, then back on.
[SET HEAD HEIGHT TO xxx]
The height of the print heads is lower than the height specied in the software RIP.
This warning indicates that the height of the print heads is too low for the media thickness specied in the
software RIP. The print heads move to a location where you can operate the height-adjustment lever. Adjust
to the displayed height, and then press
.
P. 95, "Adjusting Print Head Height to Match Media Thickness"
[MOTOR ERROR TURN POWER OFF]
A motor error occurred.
Operation cannot be continued. Switch o the sub power. Next, eliminate the cause of the error, and then
immediately switch on the sub power. If the machine is left with the error uncorrected, the print heads may
dry out and become damaged. This error may be caused by such factors as a mistake in loading the media, a
media jam, an operation that pulls the media with excessive force, or the moving of the print heads by hand.
The media has jammed.
Carefully remove the jammed media. The print heads may also be damaged. Perform head cleaning, and then
perform a printing test and check the results.
The media was pulled with excessive force.
Excessive tension was applied to the media, and additional action is necessary to recover from this state. First,
raise the loading lever and adjust the media to create a small amount of slack, and then switch on the sub power.
The print heads were moved by hand.
This error may occur when you open the front cover and move the print heads by hand. Close the front cover,
and then switch on the sub power.
[WRONG HEAD IS INSTALLED]
An unusable print head has been installed.
Switch o the sub power. After switching o the power, contact your authorized Roland DG Corp. dealer.
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