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Factory Data Reset
From this menu you can reset your phone and sound settings
to the factory default settings.
1. Press ➔ and then tap
Settings
➔
Backup
and reset
➔
Factory data reset.
2. Read the on-screen reset information.
Note:
Select
Format USB storage
to also erase all data on the
USB storage.
3. Tap
Reset
device.
4. If necessary, enter your password and tap
Delete all
.
The device resets to the factory default settings
automatically and when finished displays the Home
screen.
Collect Diagnostics
This feature only collects diagnostic data for troubleshooting
use.
1. Press ➔ and then tap
Settings
➔
Backup
and reset
➔
Collect diagnostics.
2. Read the on-screen System Manager Application
information.
Note:
This software collects only diagnostic data from your
device so that T-Mobile technicians can better
troubleshoot issues with your device.
3. Choose to enable or disable the feature by placing a
check mark in the
Allow Diagnostics
field.
4. Select either
More Info..
(to read additional information)
or
Close
to close the message screen.
Important!
Selecting
Close
only closes the current description
scree and does not disable data collection.
To disable data collection, go to
Settings
➔
Backup
and reset
➔
Collect diagnostics
and turn off the
Allow Diagnostics
feature.
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