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Error Codes
Error Codes
Error codes are displayed in the main display or text line for 2 seconds.
The program then returns automatically to the previous status.
Display Cause Solution
No segments appear on the display No AC power is available Check the AC power supply
The AC adapter is not plugged in Plug in the AC adapter
Automatic shutoff configured in Press e to switch on the scale
Setup (code 8 7 1) or select code 8 7 2
in Setup (“no automatic shutoff”)
H The load exceeds the Unload the scale
scale capacity
L or Err 54 The weighing pan is not in place Place the weighing pan
on the scale/may have to be turned
off and on again if “L” is displayed
Err 01 Data output not compatible with Change the configuration in
O Display range output format the Setup menu
Err 02 Calibration/adjustment condition Calibrate only when zero
Cal. n. possible not met, e.g., is displayed
– The scale was not tared Press t to tare
– The scale is loaded Unload the scale
Err 03 Calibration/adjustment could not Allow the scale to warm up
Cal./adj. interrupt be completed within a certain time again and repeat the
adjustment process
Err 06 Built-in calibration weight Contact your local Sartorius
Int. wt. defective is defective Service Center
Err 07 Function not allowed in scales Contact your local Sartorius
Function blocked verified for use in legal metrology Service Center for information
on having the settings changed
Err 08* The load on the scale is too Check whether the “power-on
oO zero range heavy to zero the readout zero range” is set
Err 09* Taring is not possible when the gross Zero the scale
o 0 not allowed weight is ≤ zero
Err 10 Tare key and 2nd tare memory are Press c to clear the formulation
Tare fct. blocked blocked when there is data in the application; the tare key and 2nd
tare memory for the formulation tare memory are then accessible
application
Err 11 Tare memory not allowed Check the tare value entered
Tare2 blocked
Err 12 Tare memory greater than weighing Check sample/container
Tare2 O Max. range or range limits
Err 17 Internal adjustment is not possible Reduce the preload or
Adj.-wt. O Max. because preload is too heavy change the configuration
Err 30 Interface port for printer output Contact your local
Print fct. blocked is blocked Sartorius Service Center
* = occurs only via the SBI interface (ESC f3_/f4_)
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