Operating Instructions Weigh Cells 47
Malfunctions
9 Malfunctions
9.1 Error Codes (YRD01 and SBI)
Error codes are displayed on the main display for approx. 2 seconds. The program then returns automatically to the
previous mode.
Warning Message Fault Cause Solution
APP.ERR. The device has
measured an invalid
weight value.
The applied weight is too low. Increase the applied weight
to more than the minimum
load.
The weight value is negative.
No sample has been placed on
the balance.
Place the sample on the
balance.
DIS.ERR. The value to be output
cannot be shown in
the operating display.
The data to be displayed is not
compatible with the set display
format.
Adjust the display settings
in the menu, e.g. resolution,
unit, decimal places.
HIGH or ERR 55 The device is
overloaded.
The device’s maximum weighing
capacity has been exceeded.
Reduce the applied weight
to below the device’s
maximum weighing
capacity.
LOW or ERR 54 The modulation of
converter inside
No weighing pan has been
placed on the balance.
Insert the weighing pan into
the device and switch the
device off and on again.
A previously forgotten weight
was removed after starting the
device.
An error exists in the weighing
system or in the device
electronics.
Contact Sartorius Service.
COMM.ERR. The device is not
receiving any weight
values.
No communication exists
between the display unit and
Wait until the display unit
restores the communication
with the weigh cell.
If the problem occurs again:
Contact Sartorius Service.
PRT.ERR. The [Print] key is
locked.
The data interface for printout is
set to xBPI mode.
Reset the menu to the
factory settings.
If the problem occurs again:
Contact Sartorius Service.
SYS.ERR. The system data is
faulty.
A memory error exists in the
display unit.
Switch the device off and on
again.
If the problem occurs again:
Contact Sartorius Service.
ERR 02 The device cannot be
adjusted when
starting the
adjustment function
due to a zero point
error.
The device was not zeroed
Zero the device.
Check the preload and set if
necessary.
The device is loaded. Remove the sample from
the weighing pan.
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