SEON TL-HD - User Manual

Other manuals for SEON TL-HD

Maintenance And Troubleshooting Guide50 pages

Questions and Answers

E
Elizabeth BryantAug 20, 2025
Why is my SEON TL-HD DVR not recording?
- C
  Charles HamiltonAug 20, 2025
  Several factors can prevent your SEON DVR from recording. Ensure the yellow wire from the power input harness is correctly connected to an ignition switched circuit. Verify the hard drive is properly installed and locked. Replace the hard drive to check if it's functioning correctly. Ensure the operating temperature is between 40°F (4°C) and 122°F (50°C). Check the battery voltage. Adjust the Record Delay-On time in the Record menu. Make sure the timers are correctly set in the Timer Settings Menu and that 'Repeat Record' is set to 'On' in the Recording Settings menu.
D
David FloresAug 22, 2025
What to do if my SEON DVR does not power on?
- T
  Taylor FletcherAug 22, 2025
  If your SEON DVR fails to power on, verify the temperature is above 40°F (4°C). Ensure the power harness is securely plugged in. Check all fuses and grounding. Confirm wiring connections are free of obstructions like paint. Attach the red wire to a constant power source and the yellow wire to a clean 12 VDC source active when the ignition is on. Check the battery kill switch.
L
Lawrence AlvarezAug 25, 2025
What to do if there is no picture on the video monitor output of my SEON TL-HD?
- T
  Tina JohnsonAug 25, 2025
  If there's no picture on the video monitor output of your SEON DVR, begin by inspecting all video connections at the camera and inside the DVR cable cover. Check the voltage supply to ensure it's not too low (less than 8 VDC). Verify the power harness connections and condition. Also, inspect the connections from the video monitor to the DVR and check the camera itself.
R
Robert AllenAug 27, 2025
How to fix a SEON DVR that is recording intermittently?
- L
  lpierceAug 27, 2025
  To address intermittent recording on your SEON DVR, first, switch the hard drive with one known to be working correctly. If necessary, reformat the original drive. Inspect the power harness connections and condition. Ensure the grounding is connected to the electrical system, not the chassis.
M
Mr. Blake White MDAug 28, 2025
Why is my SEON TL-HD DVR so hot?
- R
  Ricky OconnorAug 28, 2025
  If your SEON DVR feels hot, it may stop recording to protect the hard drive. Check the ambient temperatures and ensure there is proper airflow around the DVR, especially if mounted in a bulkhead. Measure the DVR's temperature, as some bulkheads can raise the temperature significantly.
T
Thomas HernandezAug 29, 2025
What to do if I do not see the cameras when connected to the SEON TL-HD?
- R
  rosemorrisAug 30, 2025
  If you cannot see the cameras when connected to the SEON DVR, ensure that the service monitor is charged and switched on. Check the voltage to the monitor. Inspect the camera cables for damage. If using a portable DVD player, make sure the battery is fully charged. On the remote, ensure the output video is set to monitor.
E
ericmccartyAug 31, 2025
Why is my SEON DVR not powering off?
- M
  markwhitakerAug 31, 2025
  The SEON DVR may not power off due to residual voltage on the yellow wire. Check the voltage on the yellow wire power connector at the DVR when the ignition is off.
G
Glen WhiteSep 2, 2025
How to fix SEON TL-HD that hangs when powering on?
- S
  Samuel TranSep 2, 2025
  If your SEON DVR hangs when powering on, remove the hard disk and power on the unit. If it powers on correctly, replace the hard drive with a known good one.
C
Cynthia ConnerSep 4, 2025
Why is there no audio on my SEON TL-HD DVR recordings?
- D
  Diane CrawfordSep 4, 2025
  If your SEON DVR is not recording audio, first check that Audio Recording is set to "On" for at least one camera in the Camera Settings menu. Confirm which camera is set to be the audio channel in the DVR menus. Verify if your camera model has audio capabilities. If using a portable monitor, ensure the audio cable is properly connected and the correct Audio Output Channel is selected in the System Settings Menu.
P
powellmarcSep 6, 2025
Why does my SEON TL-HD DVR take a while to start recording in cold weather?
- R
  Ryan RyanSep 6, 2025
  The hard drive in your SEON DVR has an operating temperature between 32°F and 125°F. In cold weather, the DVR uses a built-in heating element to warm up the hard drive. Allow the DVR to warm up before it starts recording.

Summary

Installation

Installation Overview and Requirements

Covers tools, package contents, diagrams, and best practices for installation.

DVR Unit Installation

Details the process of mounting and securing the TL-HD DVR unit itself.

Component Installation

Covers installing cameras, alarm buttons, and other accessories like harnesses and SD cards.

Critical Installation Details

Focuses on 12-volt power installation and the final hardware installation checklist.

DVR Setup

DVR Menu Access

Explains methods to access DVR configuration menus locally or remotely via network.

Basic DVR Configuration Settings

Details essential customer and region-specific settings for optimal DVR operation.

vMax Web Laptop Configuration

Guides on configuring a laptop to connect and manage the DVR via vMax Web interface.

Connecting the DVR to the Laptop

Step-by-step instructions for establishing an Ethernet connection between the DVR and a laptop.

Advanced Setup

DVR Configuration Uploads

Information on uploading configuration files to the DVR via USB or network.

Configuration Upload from USB Memory Device

Detailed steps for loading configuration files using a USB memory device.

Configuration Uploads in vMax Web

Instructions for uploading configuration files remotely using the vMax Web interface.

DVR Firmware Updates

Procedures for installing firmware updates on the DVR using a USB memory device.

Email Notifications

How to configure the DVR to send email alerts for specific events like alarms or disk issues.

On-Screen Display Email Setup

Steps to set up email notifications directly via the DVR's OSD interface.

vMax Web Email Setup

Instructions for configuring email notifications through the vMax Web interface.

DVR Configuration Menus

Configuration Menu Overview and Basic Settings

Overviews menu tree, time, date, display, monitor, and diagnostic settings.

Recording, Camera, and Sensor Configuration

Configures recording parameters, camera settings, alarms, signals, speed, and G Sensor data.

Network and System Configuration

Sets up network, user levels, system settings, and firmware/configuration updates.

SEON TL-HD Specifications

General

Video Output	HDMI, VGA
Audio Input	RCA
Audio Output	RCA
Hard Drive Support	SATA
Network Interface	RJ45
Mobile App Support	Yes
Video Compression	H.264
Remote Viewing	Yes
Operating System Compatibility	Windows, iOS, Android