10.2.2.1 Status log
NOTE
The status log is retained even after switching the device off and on again.
The device distinguishes between four types of fault:
■
Information
■
Warning
■
Error
■
Critical fault
The device saves only the last five entries for each fault type.
10.2.2.1.1 Displaying the status log
To display the status log, connect the SOPAS ET configuration software with the device
online.
1. Connect the SOPAS ET configuration software to the device.
2. Open CLV6xx in the project tree: Service > System status > System information tab
10.3 Repairs
Repair work on the device may only be performed by qualified and authorized personnel
from SICK AG. Interruptions or modifications to the device by the customer will invalid‐
ate any warranty claims against SICK AG.
If an error cannot be rectified, the device may be defective.
However, it is possible to quickly replace a device with a stocked device of the
same type, see "Device exchange with transmission of the current configuration data",
page 59.
b
If a fault cannot be rectified, contact the SICK Service department. To find your
agency, see the final page of this document.
NOTE
Before calling, make a note of all type label data as well as the connection technology
used to ensure faster assistance.
Type label
•
Type designation
•
Device serial number
10.4 Disassembly
Dismantling the device
1. Switch off the supply voltage to the device.
2. Disconnect the connecting cable of the device.
3. To replace the device, mark the position and orientation of the device on the
bracket or surrounding area.
4. Remove the device from the bracket.
10.5 Returns
b
Only send in devices after consulting with SICK Service.
b
The device must be sent in the original packaging or an equivalent padded pack‐
aging.
10 TROUBLESHOOTING
58
O P E R A T I N G I N S T R U C T I O N S | CLV61x 8017840/19OF/2021-10-28 | SICK
Subject to change without notice
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