Service Bridge – Setup and Configuration 
Entry ID: 109747975,    V1.4,    05/2019 
 
 Siemens AG 2019 All rights reserved 
7  Appendix 
7.1  Service and Support  
Industry Online Support 
Do you have any questions or need assistance?  
Siemens Industry Online Support offers round the clock access to our entire 
service and support know-how and portfolio. 
The Industry Online Support is the central address for information about our 
products, solutions and services.  
Product information, manuals, downloads, FAQs, application examples and videos 
– all information is accessible with just a few mouse clicks: 
https://support.industry.siemens.com 
Technical Support 
The Technical Support of Siemens Industry provides you fast and competent 
support regarding all technical queries with numerous tailor-made offers  
– ranging from basic support to individual support contracts. Please send queries 
to Technical Support via Web form: 
www.siemens.com/industry/supportrequest 
Service offer 
Unser Serviceangebot umfasst, unter anderem, folgende Services:  
  Product trainings 
  Plant data services 
  Spare parts services 
  Repair services 
  On-site and maintenance services 
  Retrofitting and modernization services 
  Service programs and contracts 
You can find detailed information on our range of services in the service catalog 
web page: 
Fehler! Hyperlink-Referenz ungültig. 
Industry Online Support app 
You will receive optimum support wherever you are with the "Siemens Industry 
Online Support" app. The app is available for Apple iOS, Android and Windows 
Phone:  
Fehler! Hyperlink-Referenz ungültig.