Diagnostics and upkeep
6.6 Downloading firmware
CP 1243-8 IRC
178 Operating Instructions, 02/2018, C79000-G8976-C385-03
An internal error occurred in the SMTP module. Execution was aborted.
8417 Requests to SMTP on a channel already being used or invalid channel ID. Execution was
aborted.
Sending the e-mail was aborted. Possible cause: Execution time exceeded.
8419 The channel was interrupted and cannot be used before the connection is terminated.
Certificate chain from the server could not be verified with the root certificate of the CP.
Internal error occurred. Execution was stopped.
Action not executed: Mailbox not available / unreachable. Try again later.
84xx Other error message from the e-mail server
Apart from the leading "8", the status corresponds to the three-digit error number of the
8500 Syntax error: Command unknown.
This also includes the error of having a command chain that is too long. The cause may be
that the e-mail server does not support the LOGIN authentication method.
Try sending e-mails without authentication (no user name).
8501 Syntax error. Check the following configuration data:
Message configuration > Message parameters:
• Recipient address ("To" or "Cc").
8502 Syntax error. Check the following configuration data:
Message configuration > Message parameters:
• Email address (sender)
8535 SMTP authentication incomplete. Check the "User name" and "Password" parameters in
8550 SMTP server cannot be reached. You have no access rights. Check the following configu-
ration data:
• CP configuration > E-mail configuration:
– User name
– Password
– Email address (sender)
• Message configuration > Message parameters:
– Recipient address ("To" or "Cc").
85xx Other error message from the e-mail server
Apart from the leading "8", the status corresponds to the three-digit error number of the
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