SMART 550 - Troubleshooting Common Issues; Resolving General and Image Display Problems

Chapter 7
59 smarttech.com/kb/171225
Chapter 7: Troubleshooting
Resolving general issues 59
Resolving image issues 60
Resolving software issues 61
Resolving recording issues 61
Resolving connection issues 62
This chapter provides troubleshooting information for your documentcamera.
NOTE
These procedures vary depending on your Windows operating system and your system
preferences.
Resolving general issues
Issue Solutions
The presentation screen is
dark and unreadable
l
Turn on Auto Image in your document camera’s OSD menu
(Menu > IMAGE > Advanced > Auto Image) to adjust the
image brightness.
l
Reset your document camera to its default settings (Menu >
SYSTEM > Default > Yes > Enter).
l
Make sure there’s enough light in the room, or turn on the
overhead light on your document camera.
l
Adjust the brightness and contrast levels manually in the
document camera's OSD menu, or use the buttons on the
control panel or remote control.
NOTE
Ensure the display settings are not adjusted from the default
settings.
l
If you are using a projector, check the bulb.