Softing PROFIBUS Tester 5 - Page 43

Chapter 8 - Troubleshooting
Copyright 2016 Softing Industrial Automation GmbH
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Problem
Possible causes and remedies
Stop running test functions before activating the sleep mode.
After some minutes the
display becomes dark
Possible cause:
Backlight was switched off automatically in the context of energy
saving settings.
Remedy:
Press any push button or push the scroll wheel.
Alternative cause:
The tool automatically entered the sleep mode/ powered off in
the context of energy saving settings.
Remedy:
Press the power key in order to power up the device.
The device is running but
does not react to any
user input
Possible cause:
The program has crashed.
Remedy:
Press the power key for at least three seconds to turn off the
device.
Interrupt the power supply. You may need to open head screws
on the back of the device and remove the connecting plug of the
rechargeable battery.
After switching on the
device, the splash screen
persists and shows
"Selftest failed! System
halted"
Possible cause:
Self-testing has identified faulty device components.
Remedy:
Return the tool to the manufacturer.
Optional: Press the key combination [Softkey 1] + [Softkey 4]
during switch-on of the device. Detailed information about self-
testing is shown.
You can find support contact data on the cover sheet's back side of this document.