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Troubleshooting and Maintenance
Error Code Fault Descriptions and Diagnosis
IE 21 Low TempFault
Low temperature fault.
• Check if the ambient temperature is too low.
• Or contact SolaX for help if it can not return to
normal.
IE 25 InterComFault Inter_Com_Fault
• Restart the inverter.
• Or contact SolaX for help if it can not return to
normal.
IE 26 INV EEPROM
Inverter EEPROM Fault.
• Shut down photovoltaic, battery and grid,
reconnect.
• Or contact SolaX for help if it can not return to
normal.
IE 27 RCD Fault
Residual Current Device fault
• Check the impedance of DC input and AC output.
• Disconnect PV + PV - and batteries, reconnect.
• Or contact SolaX for help if it can not return to
normal.
IE 28 Grid Relay Fault
Electrical relay fault
• Disconnect PV+ PV- grid and batteries and
reconnect.
• Or contact SolaX for help if it can not return to
normal.
IE 29 EPS(Off-grid) Relay
Fault
EPS(Off-grid) relay fault
• Disconnect PV+ ,PV-, grid and batteries and
reconnect.
• Or contact SolaX for help if it can not return to
normal.
IE 30 PV ConnDirFault
PV direction fault
• Check if the PV input lines are connected in the
opposite direction.
• Or contact SolaX for help if it can not return to
normal.
IE 31 Battery Relay
Charge relay fault
• Press the ESC key to restart the inverter.
• Or contact SolaX for help if it can not return to
normal.
IE 32 Earth Relay
EPS(Off-grid) earth relay fault
• Press the ESC key to restart the inverter.
• Or contact SolaX for help if it can not return to
normal.