Delete a message 44 .................................................................................................................................................
Ring back a caller 44 ..................................................................................................................................................
Ring back the caller on an Alternative number 44 ..................................................................................................
Record a Greeting 45 .................................................................................................................................................
Listen to a message while on a call 45 .....................................................................................................................
Leave a message for a colleague 46 .......................................................................................................................
Leave a message for a colleague using Dial Ahead 46 ..........................................................................................
Leave a message for a colleague using the Contacts directory 46 ........................................................................
Transfer a call to a colleague’s voicemail 46 ............................................................................................................
Transfer a call to a colleague’s voicemail using the Contacts directory 47 ............................................................
Record a call (Personal) 47 .........................................................................................................................................
Record a call (Department) 47 ...................................................................................................................................
Voicemail for Departments 48 ..................................................................................................................................
Leave a message for a Department 48 ....................................................................................................................
Leave a message for a Department using the Contacts directory 48 ....................................................................
Transfer a call to a Department’s voicemail 49 ........................................................................................................
Transfer a call to a Department’s voicemail using the Contacts directory 49 ........................................................
Call Centre Working 50 ..............................................................................................................................................
The PCS 542 in a call centre environment 50 ...........................................................................................................
Call Centre Feature comparison chart 51 ..................................................................................................................
PCS 542 Administration 52 .........................................................................................................................................
Hot Desking/Log In 52 ...............................................................................................................................................
Partnering your PCS 542 with your PC or laptop 53 .................................................................................................
Using SSL on your PCS542 54....................................................................................................................................
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