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Your phone off hook
When your phone is off hook, i.e. when you lift the handset or press the Speaker button, the screen
will display Hang Up, pressing accept will enable you to cancel a call you are starting to make. If
your phone is off hook because you have lifted your handset, If your phone is off hook because
you have pressed the Speaker button or are using hands free, when you press this key your home
page will be displayed.
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Feature Highlights
Access to the System Database
Your PCS! 542 gives you access to a database of information stored on your maximiser system that
provides directories of telephone numbers (internal and external) to help you to quickly and easily
make and transfer calls.
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Dial Ahead
The Dial Ahead facility allows you to enter a number on the keypad before actually dialling the
number. This is useful if you have, for example, a long international number to enter. If you enter
an internal number, Dial Ahead will check the status of the colleague’s extension; whether the User
is free, busy, ringing or has do not disturb set. You can then choose to ring your colleague, leave a
voicemail message (if enabled) or ring back later.
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Parking a Call
All calls received can be put on hold and the call remains in your control. However another way to
place a call on hold is to park the call into a system area that allows your colleagues to easily pick up
the call when they are ready and in the meantime you are able to continue with other calls.
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Favourites
The PCS 542 is unable to display favourites, however to use this facility you can useNavigate (Please
see your system administrator for further details).
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Call Recording
Your PCS 542 gives you the ability to manually instigate personal call recording allowing you to
record your calls as and when required. Each call recording can be saved as a voicemail message
and therefore easily accessed or saved in a centralised file. Please note that feature is controlled by
your system administrator; please contact your system administrator for further details.
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Voicemail
The SpliceCom maximiser system provides standard voicemail functionality allowing your callers to
leave a message and your PCS!542 allows you to easily manage these messages. Please note that
this feature is controlled by your system administrator; please contact your system administrator for
further details.
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