Voicemail
The voicemail facility allows your callers to leave you a message if you are on the phone or do not
answer a call. Your System Administrator can enable this facility for you, if not already available.
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Receiving a message
If you are busy on a call or do not answer your phone the caller will be automatically passed to your
voicemail and will be able to leave a message. By default, your extension will ring for 20 seconds
before your extension is considered not answered. Your System Administrator will be able to tell you
if this default setting has been changed.
Divert an incoming call to voicemail
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The call will be passed to voicemail, unless you have Forward on Busy set. (Please refer to your
System Administrator for information on the Forward on Busy feature.)
Listen to a message
The details of the message will be displayed giving,
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If a caller has left a message the “New Message” symbol will appear within the
default home page and the Message LED on your handset will flash until you have
listened to the message.
If you do not wish to answer a call press accept to reject the call.
Press the Messages button.
You will be presented with a list of your voicemails, Entries are listed in
date and time order with the newest at the top. There is no limit to the
number of voicemails that can be listed.
Use the navigation keys to select a voicemail to listen to and then
press accept
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Time and date of the call
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The caller’s name, if recognised by the system
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The number received with the call (if presented)
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The recipient of the call, which in most cases will be
your User name. (However, if you are handling calls
for a Department or another colleague these names
will be displayed here so that you can distinguish these
from your own messages.)
Reject!
Manning Grove!
Extn10109!
00:01
Play!
11:22 17/3/2014 Support!
Aldershot!
01252846031
Voicemail
PCS 542 User Manual Version 3.3/0714/1
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