TS 410, TS 420
English
42
This statement is given voluntarily, 
based on the MOU (Memorandum of 
Understanding) as agreed in April 1999 
between Environmental Canada and 
STIHL Limited
Your Warranty Rights and Obligations
STIHL Limited is pleased to explain the 
Emission Control System Warranty on 
your equipment type engine. In Canada 
new 1999 and later model year small off-
road equipment engines must be 
designed, built and equipped, at the time 
of sale, to meet the U.S. EPA 
regulations for small non road engines. 
The equipment engine must be free from 
defects in materials and workmanship 
which cause it to fail to conform with 
U.S. EPA standards for the first two 
years of engine use from the date of sale 
to the ultimate purchaser.
STIHL Limited must warrant the 
emission control system on your small 
off-road engine for the period of time 
listed below provided there has been no 
abuse, neglect or improper maintenance 
of your small off-road equipment engine.
Your emissions control system may 
include parts such as the carburetor or 
fuel-injection system, the ignition 
system, and catalytic converter. Also 
included may be hoses, belts, 
connectors or other emission-related 
assemblies.
Where a warrantable condition exists, 
STIHL Limited will repair your small off-
road equipment engine at no cost to you, 
including diagnosis (if the diagnostic 
work is performed at an authorized 
dealer), parts, and labor.
Manufacturer's Warranty Coverage
In Canada 1999 and later model year 
small off-road equipment engines are 
warranted for two years. If any emission-
related part on your engine is defective, 
the part will be repaired or replaced by 
STIHL Limited free of charge.
Owner's Warranty Responsibilities:
As the small off-road equipment engine 
owner, you are responsible for the 
performance of the required 
maintenance listed in your instruction 
manual. STIHL Limited recommends 
that you retain all receipts covering 
maintenance on your small off-road 
equipment engine, but STIHL Limited 
cannot deny warranty solely for the lack 
of receipts or for your failure to ensure 
the performance of all scheduled 
maintenance.
Any replacement part or service that is 
equivalent in performance and durability 
may be used in non-warranty 
maintenance or repairs, and shall not 
reduce the warranty obligations of the 
engine manufacturer.
As the small off-road equipment engine 
owner, you should be aware, however, 
that STIHL Limited may deny you 
warranty coverage if your small off-road 
equipment engine or a part has failed 
due to abuse, neglect, improper 
maintenance or unapproved 
modifications.
You are responsible for presenting your 
small off-road equipment engine to a 
STIHL service center as soon as a 
problem exists. The warranty repairs will 
be completed in a reasonable amount of 
time, not to exceed 30 days.
If you have any questions regarding your 
warranty rights and responsibilities, 
please contact a STIHL customer 
service representative at www.stihl.ca
or you can write to:
STIHL Ltd.,
1515 Sise Road
Box 5666
CA-LONDON ONTARIO; N6A 4L6
Coverage by STIHL Limited
STIHL Limited warrants to the ultimate 
purchaser and each subsequent 
purchaser that your small off-road 
equipment engine will be designed, built 
and equipped, at the time of sale, to 
meet all applicable regulations. STIHL 
Limited also warrants to the initial 
purchaser and each subsequent 
purchaser that your engine is free from 
defects in materials and workmanship 
which cause the engine to fail to conform 
with applicable regulations for a period 
of two years.
Warranty Period
The warranty period will begin on the 
date the utility equipment engine is 
purchased by the initial purchaser and 
you have signed and sent back the 
warranty card to STIHL Ltd. If any 
emission-related part on your engine is 
defective, the part will be replaced by 
STIHL Limited at no cost to the owner. 
Any warranted part which is not 
scheduled for replacement as required 
maintenance, or which is scheduled only 
for regular inspection to the effect of 
"repair or replace as necessary" will be 
warranted for the warranty period. Any 
STIHL Limited Emission 
Control Warranty Statement